D. Lo.

We apologize for the inconvenience, but please call the following window for cancellation of “Failure Loss Support with Apple Care Service” that was enrolled at the same time as purchasing an iPhon...

Yes, Povo 2.0 plan compatible terminals and dual SIM compatible devices If so, you can use Dual SIM. Dual SIM is a function that can be used in conjunction with a SIM card or eSIM on one smartphon...

For the time being, the reissue fee is free of charge regardless of SIM card/eSIM. If your eSIM settings are not successful or you want to set them again on the same device, you do not need to reis...

The initial password for the PIN code is set to “1234" for both the SIM card and the eSIM. If you make a mistake three times, the lock will be locked, so you will need to enter the PIN unlock code....

If you have an eSIM compatible model, you can sign up with eSIM. About eSIM compatible models Click here [Caution] Currently, there are an increasing number of mistakes that result in selecting a...

Here's The iPhone you are using from the compatible models list page Please check if the model is compatible with the POVO 2.0 plan. ＜Customers who wish to apply for eSIM＞ If you have an eSIM comp...

You can check the Android version and build number from [Settings] - [Device Information] - [Software Information] of your device. Please check the latest build number for each model from the follo...

Since it is not covered by the operation guarantee, please use the model with the description. ◆About povo 2.0 plan compatible devices* Currently, when selecting SIM, There has been an increase in ...

Here's The model used by the customer from the compatible models list page Please check if the model is compatible with the POVO 2.0 plan. ＜Customers who wish to apply for eSIM＞ If you have an eSI...

Yes If you want to change from au/povo 1.0 to povo 2.0, you need to apply for povo 2.0 and change to a SIM card or eSIM for POVO 2.0.