Device trouble/breakdown
Device-related
- Do you support dual SIM?
- Please tell me about the fee for reissuing a SIM, etc.
- How do I unlock the SIM PIN?
- Can I use the povo 2.0 plan on my iPhone?
- Can I use eSIM when changing from au to povo 2.0 plan?
- How do I check the OS version and software build number of my Android device?
SIM-related
- Do I need to issue a SIM card when changing from au/povo 1.0 to povo 2.0 plan?
- Is it necessary to return the SIM card at the time of cancellation for the POVO2.0 plan?
- What should I do with the original SIM card that I no longer need?
- Can I use the povo 2.0 plan on other companies' devices or SIM-free devices?
- Can I sign up for an eSIM or SIM card only without purchasing a terminal?
- Does the povo2.0 plan support eSIM?