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  1. Zendesk
  2. Device/SIM related
  3. Device-related

Device-related

Termination Related

  • Do you support dual SIM?
  • Please tell me about the fee for reissuing a SIM, etc.
  • How do I unlock the SIM PIN?
  • Can I use the povo 2.0 plan on my iPhone?
  • Can I use eSIM when changing from au to povo 2.0 plan?
  • How do I check the OS version and software build number of my Android device?
  • Can I use it on a device (iPad, etc.) that is not on the list of devices compatible with the povo 2.0 plan?
  • Please tell me the compatible models.
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