D. Lo.
- Total activity 1395
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 710
Activity overview
Latest activity by D. Lo.-
D. Lo. created an article,
I forgot my model's lock number/passcode, and I can't unlock the screen.
Please check the handling method according to the model you are using. ＜How to check it＞ ◆Customers using iPhones have forgotten their passcode, or the message “iPhone cannot be used” is displayed ...
-
D. Lo. created an article,
Please tell me about iPhone repair fee support.
A service that allows you to claim insurance for paid repairs due to damage to all or part of the iPhone due to wet water or other accidental accidents for SmartPass members or SmartPass Premium me...
-
D. Lo. created an article,
What should I do if my phone breaks down?
ご利用のスマートフォンや端末補償サービスの加入状況により、以下の通りご確認ください。 ◆povo2.0プランの「スマホ故障サポート」トッピングに加入済みの場合ご登録のスマートフォン（iPhone・Androidスマートフォン）が故障、破損、水漏れ（紛失・盗難は対象外）などのトラブルに遭われた場合、端末交換をお申し込みいただくと、最短で当日中、原則お申し込み完了の翌日に交換用の端末（リフレッシ...
-
D. Lo. created an article,
Where can I cancel my Failure and Lost Support with Apple Care Service?
We apologize for the inconvenience, but please call the following window for cancellation of “Failure Loss Support with Apple Care Service” that was enrolled at the same time as purchasing an iPhon...
-
D. Lo. created an article,
Do you support dual SIM?
Yes, Povo 2.0 plan compatible terminals and dual SIM compatible devices If so, you can use Dual SIM. Dual SIM is a function that can be used in conjunction with a SIM card or eSIM on one smartphon...
-
D. Lo. created an article,
Please tell me about the fee for reissuing a SIM, etc.
For the time being, the reissue fee is free of charge regardless of SIM card/eSIM. If your eSIM settings are not successful or you want to set them again on the same device, you do not need to reis...
-
D. Lo. created an article,
How do I unlock the SIM PIN?
The initial password for the PIN code is set to “1234" for both the SIM card and the eSIM. If you make a mistake three times, the lock will be locked, so you will need to enter the PIN unlock code....
-
D. Lo. created an article,
Can I use the povo 2.0 plan on my iPhone?
If you have an eSIM compatible model, you can sign up with eSIM. About eSIM compatible models Click here [Caution] Currently, there are an increasing number of mistakes that result in selecting a...
-
D. Lo. created an article,
Can I use eSIM when changing from au to povo 2.0 plan?
Here's The iPhone you are using from the compatible models list page Please check if the model is compatible with the POVO 2.0 plan. ＜Customers who wish to apply for eSIM＞ If you have an eSIM comp...
-
D. Lo. created an article,
How do I check the OS version and software build number of my Android device?
You can check the Android version and build number from [Settings] - [Device Information] - [Software Information] of your device. Please check the latest build number for each model from the follo...