Where can I cancel my Failure and Lost Support with Apple Care Service?

We apologize for the inconvenience, but please call the following window for cancellation of “Failure Loss Support with Apple Care Service” that was enrolled at the same time as purchasing an iPhone at AU. Please complete the procedure.

・ KDDI Customer Center
0077-7023 (free)
* 9:00-20:00 (open all year round)

In addition, Android in AU If you change from au to a povo 2.0 plan for “Failure and Loss Support” that was enrolled at the same time as your smartphone was purchased, it will be automatically canceled. Please be aware of this.