D. Lo.
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Recent activity by D. Lo.-
Can I use it on a device (iPad, etc.) that is not on the list of devices compatible with the povo 2.0 plan?
Since it is not covered by the operation guarantee, please use the model with the description. ◆About povo 2.0 plan compatible devices* Currently, when selecting SIM, There has been an increase in ...
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Please tell me the compatible models.
Here's The model used by the customer from the compatible models list page Please check if the model is compatible with the POVO 2.0 plan. ＜Customers who wish to apply for eSIM＞ If you have an eSI...
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Do I need to issue a SIM card when changing from au/povo 1.0 to povo 2.0 plan?
Yes If you want to change from au/povo 1.0 to povo 2.0, you need to apply for povo 2.0 and change to a SIM card or eSIM for POVO 2.0.
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Is it necessary to return the SIM card at the time of cancellation for the POVO2.0 plan?
Since it is not necessary to return the SIM card, please destroy it yourself.
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What should I do with the original SIM card that I no longer need?
Please discard the SIM card that is no longer needed by the customer.
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Can I use the povo 2.0 plan on other companies' devices or SIM-free devices?
You can use it on a POVO 2.0 plan compatible with a SIM unlocked device or a SIM-free device. About models compatible with the POVO 2.0 plan Click here [Please note] eSIM is currently available Th...
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Can I sign up for an eSIM or SIM card only without purchasing a terminal?
In the povo 2.0 plan, only SIM cards or eSIM contracts are available. Please prepare your own device. If you want to purchase a device at au Online Shop, Please check here before proceeding.
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Does the povo2.0 plan support eSIM?
Yes, it supports eSIM. Please prepare an eSIM compatible model before applying. [Please note] Currently, there are an increasing number of mistakes that result in selecting a non-compatible device...
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I accidentally deleted my eSIM while using the povo 2.0 plan. What should I do
◆If you want to use the terminal on which eSIM is set again, set the eSIM again. The eSIM settings Please perform STEP 2 or later in this section. * To transition to the STEP02-1 screen, go to the...
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You are using eSIM. How do I change to another smartphone due to model change etc.?
Please prepare an eSIM compatible model and reissue the eSIM Procedures are required. Please check the following for the procedure for reissuing an eSIM and contact POVO Support. ＜How to reissue/c...